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Voluntary sector, charities and community groups (VCSEs)

Helping you do more, with what you've got

Bring everything together

Standardise data collection and reporting across your commissioned services. Build a clearer picture of performance, impact and where to improve.

The gift of time

Build more capacity for care by automating the admin and streamlining everyday tasks. Services can improve productivity, reduce pressure on staff and scale sustainably.

Improve patient engagement

Provide clear, timely communication between services and their clients (and their support network). Benchmark progress, track engagement and continuously improve the client experience.

Smart features, quick returns

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25+

years of supporting healthcare services

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£25K

average cost saving per year

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14.8

weeks average ROI

Let's get there, together

Wait lists are long and services are stretched. Our software supports early action, partnering with digital providers of guided self-help, resources and digital engagement that keeps people connected to care while they wait. Patients stay informed and connected, while services deliver joined-up care across teams, locations and organisations.

We turn your data into clear, actionable insights so you can spot bottlenecks, track outcomes and make confident decisions that improve care. By streamlining referrals, optimising pathways and digitising communication, we help services do more with the resources they have — saving time, releasing cash back into the service and making the system work harder for clients.

Spend your time on what you do best

Our solutions simplify day to day operations, letting your team focus on supporting your service users. Engagement tools like online appointment booking, SMS reminders and online referrals are designed to make admin a breeze. Think of it like adding an extra team member to handle all the admin, without the paperwork and payroll. Appointments stay on track, patients stay informed and your staff can focus on care.

save time and money with charity management software

Big impact on tight budgets

Why pay extra when your letters can pay for themselves? With GP eLetters, patient eLetters, and hybrid mail, the savings from postage, paper, and printing alone could cover the cost of your whole system. And that’s just the start. Faster communications mean fewer delays, less chasing, and more time for staff to focus on what really matters. 

iaptus patient management system

Better insights lead to improved outcomes

  • Track patients along pathways built to reflect your individual processes. Customisable workflows mean better outcomes and make sure no one and nothing gets overlooked.

  • NHS contracts? No problem. Meet your MHSDS reporting requirements at both local and national levels with built-in reports. Dig deeper into patient and service data to spot trends, analyse service performance and drive quality improvements.

  • Send questionnaires ahead of appointments, track responses over time and monitor recovery rates in real-time. Because you can only know your impact if you measure it.

  • Custom labels, alerts, and supervision tools mean potential risks are spotted sooner, and clinical oversight is easier. 

  • Give patients more choice with online appointment booking, SMS reminders, direct access to therapy platforms and easy-to-use online questionnaires. 

example screen of charity management software

Clinicians spend more than a third of their working lives recording clinical documentation. The right system matters.

Who do we work with?

CYP mental health patient management system

CYP mental health

Great care starts with great data. Our patient management system takes the stress out of reporting to commissioners and evidencing service performance to secure funding, so you can spend less time crunching numbers and more time supporting young people to thrive.

neurodiversity assessment and diagnosis software

Neurodiversity

The right tools make a difference. Our platform supports neurodiversity assessment, diagnosis and ongoing support. Streamline admin, cut down wait times and keep everything running smoothly with reliable, structured data at your fingertips.

stop smoking case management system

Stop smoking

Quitting smoking isn’t easy, but managing a stop smoking service should be. Our system makes it simple to stay compliant, generate NHS England’s Quarterly Monitoring Return in a click, and dig into client-level insights that help improve outcomes and reduce harm.

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