Fully integrated patient engagement platform
Tailored care, smarter delivery
Tailor support to individual needs while reaching more patients with fewer resources.
Intervene earlier, spend less later
Enable timely, remote care that prevents escalation and reduces acute episodes.
Free up clinical capacity
Reduce unnecessary appointments by 30%. Free up clinical capacity and estate use.
Connected virtual care pathways
Healthcare is increasingly moving beyond the clinic, with more care delivered remotely and across multiple services. To support this shift, teams need digital tools that connect patients, clinicians and systems in a seamless and secure way.
Portasana® is a patient engagement platform that brings together messaging, forms, symptom tracking and virtual care pathways in one interoperable system, helping services and clinicians deliver personalised care that extends beyond traditional appointments.
By enabling proactive engagement and remote monitoring, Portasana helps clinicians stay connected with patients between visits, supporting earlier intervention and better outcomes. At the same time, digital pathways streamline administrative processes and reduce system pressure, allowing teams to focus more time on delivering care.
Designed for modern healthcare systems
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Portasana is built to work with the systems healthcare teams already rely on. Through secure interoperability with EPRs, including Rio and EMIS, alongside NHS App, NHS Login and Smartcard access, the platform fits naturally into existing workflows while maintaining the highest standards of security and compliance.
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Mayden software is designed closely with our customers to create user-focused solutions. Our emphasis is on simplicity, and our mission is to develop easy-to-use, secure software that maximises resources and reduces waste in health systems.
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As part of the Mayden product portfolio, Portasana expands our ability to support services across the NHS, VCSEs and the private sector. Together, our technologies help organisations improve access, empower patients to take an active role in their health, and deliver more sustainable models of care.
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Automate admin and monitoring tasks so clinicians can focus on high-value care. At the same time, improve engagement and treatment follow-through, reducing repeat contacts and failed outcomes.
Trusted by clinicians and patients
Reduction in DNAs
Increase in patient satisfaction
Lower carbon emissions per digital message
Would use the platform again
Features
Integrated insights and system connectivity
Seamless EPR integration
Connect with existing systems using FHIR APIs, NHS Login and Smartcard authentication, embedding naturally within clinical workflows.
NHS App integration
Deliver joined-up, digital-first engagement by connecting Portasana with the NHS App across acute, community and mental health services.
Data and analytics
Access real-time dashboards, reporting and engagement insights to personalise care, stratify risk, and demonstrate measurable impact at both patient and population level.
Empowering patients beyond the clinic
Virtual care journeys
Create structured, condition-specific digital pathways that support proactive, remote care. Help patients manage chronic or acute conditions while reducing unnecessary in-person visits.
Educational resources library
Provide patients with high-quality, condition-specific education in multiple formats. Automatically deliver relevant content to build confidence, improve understanding, and support better outcomes.
Online forms & assessments
Digitise assessments and care questionnaires with intelligent forms that securely connect to your clinical systems, streamlining workflows and supporting personalised care.
Symptom tracking
Enable patients to log and monitor symptoms, identify trends, and share insights with care teams, helping clinicians intervene earlier and reduce pressure on frontline services.
Wearables integration
Connect with over 150 wearable devices to monitor activity, sleep, and other real time health metrics , supporting data-driven care and improved patient engagement and outcomes.
Remote device connectivity
Capture and transmit real time patient vitals securely through connected CE-marked medical devices, enabling remote monitoring across virtual wards, community settings and home care.
Smarter communication and service efficiency
Appointment management
Allow patients to view, cancel or reschedule appointments online, improving attendance while reducing administrative workload for staff.
Digital letters
Deliver important communications through a secure digital portal with hybrid mail fallback, reducing costs while ensuring no patient is excluded.
Secure messaging
Enable real-time communication between patients and care teams through a secure, compliant messaging system that improves engagement and reduces admin.
From care pathways to better outcomes
Portasana adapts to every layer of care (from frontline delivery to operational oversight) through modular, interoperable tools.
Explore how our platform can streamline workflows, support patients, and free up clinicians’ time, all while enhancing outcomes across your service.
What else haven't we covered?
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Portasana is a patient engagement platform that combines digital care pathways, messaging, symptom tracking, and patient education into one secure, interoperable system. It delivers measurable results that enhance care quality, reduce system pressure, and support sustainability goals.
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Yes. By turning patient-reported data into clear, real-time insights, Portasana patient engagement platform helps care teams track progress, spot issues early, and deliver more proactive, personalised care. Clinicians can make informed decisions faster, improving outcomes and supporting patients more effectively.
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Yes. Portasana connects seamlessly with the NHS App, giving patients direct access to care pathways, messaging, and educational resources.
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Yes. Portasana also integrates with EPRs like Rio and EMIS, using FHIR APIs, NHS Login, and Smartcard authentication, ensuring smooth workflows and consistent data across systems.
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Digital or virtual care pathways are structured, condition-specific journeys delivered through the patient engagement platform. They guide patients through assessments, education, symptom tracking, and follow-ups, enabling self-management while keeping clinicians informed. This improves outcomes, reduces unnecessary visits, and frees up clinician time.
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Yes. Portasana® is modular and configurable, allowing services to select clinical and administrative modules that suit their needs; whether for acute, mental health, long-term conditions, community care, or virtual wards.
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Absolutely. Portasana meets NHS-grade security and compliance standards, with all patient data fully encrypted. Clinicians retain oversight at every stage, ensuring safe, high-quality care.
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Yes, Portasana is easy to set up. You can book a demo or consultation with the Mayden team. We provide tailored walkthroughs, guidance on integration, module selection, and potential ROI. Let our team demonstrate how our platform can enhance care delivery and operational efficiency.
Who uses patient engagement platforms?
Patient engagement tools and supported self management are a necessary addition to care pathways and are adopted across a wide range of health and care services.
Public sector
Smarter, connected care. Supporting community, mental health and acute services to deliver timely support.
Private sector
Supporting private providers to streamline workflows, impress commissioners and deliver exceptional outcomes.
Voluntary sector
Supporting voluntary sector (VCSEs), charities and community groups to increase capacity and meet demand.
Ready to get started?
Connect with our team to see how Portasana® can support your care delivery goals:
- Tailored walkthroughs for your organisation
- Live Q&A with our healthcare technology experts
- Guidance on integration, modules, and ROI
