University counselling software
Understanding makes all the difference
We’ve spent two decades supporting mental health services, so we know just how important your work is — and the lasting impact it has on students’ lives.
Every student deserves easy access to support, from freshers finding their feet to postgrads finishing their journey. And your team deserves tools that make that job easier.
That’s where iaptus university counselling software comes in.
Dependable, always
A better student experience
Make it easier for students to engage with therapy, improve consistency of care and give them reason to stay on course. Happier students, stronger outcomes.
Secure by design
Peace of mind built in. With ISO27001 accreditation, rigorous testing, and two-factor authentication, you can trust that sensitive student data stays safe.
The gift of time
Less admin, more care. Free your clinicians to spend longer with students — and support more of them — without stretching capacity.
Our track record
of support queries answered within 24 hours
customer support satisfaction
episodes of care supported
organisations across community and mental health
Designed with your day in mind
Unparalleled service overview
No guesswork, no gaps. Our care pathway feature guides you through each stage of a student’s journey so care stays consistent and nothing slips through the cracks.
Smart diary management
One system, many calendars. Easily book and manage appointments across teams, locations, and even recurring events, without the scheduling headaches.
Data that speaks your language
Track impact without drowning in spreadsheets. Customisable dashboards and one-click reports help you spot trends, prove outcomes and keep improving.
Designed with their day in mind
Booking & SMS reminders
No-shows? Not on our watch. Send friendly, tailored texts that remind students of upcoming sessions or update them on changes.
Easy online self-referrals
Let students raise their hand for help in seconds. Their details flow straight into iaptus, ready for you to review and action. No paperwork or phone calls.
Video consultations, built in
Face-to-face, screen-to-screen. Secure video calls with screen-sharing and live chat mean you can connect with students wherever they are. No extra software needed.
Let’s free up your time. Explore the tools that make supporting students easier.
We’re proud to stand beside…
NHS Talking therapies
Supporting 70% of all referrals to NHS Talking Therapies services, developing features that help improve efficiency of care and ultimately improve outcomes.
Psychological therapies
Working with hundreds of psychological therapy services both in the UK and abroad to provide data driven, outcome focussed care – with the client at its heart.
CYP mental health
Our platform gives services the tools to respond faster, work more efficiently, and support more children — all while boosting productivity and helping to ease pressure on staff.
Everything else we didn’t mention
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No two services are the same, so iaptus bends to fit you. Pick the tools you need, leave the rest. Not sure where to start? Chat with us and we’ll help shape the right setup.
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There’s no one-size-fits-all. The price of our university counselling software depends on the features and support your service needs. We’ll build a package that works for you (and your budget).
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We like to keep things simple and flexible. If you decide iaptus isn’t the right match, you only need to give us 90 days’ notice. No lengthy lock-ins, no hidden surprises.
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Absolutely. iaptus is ISO27001 certified, GDPR compliant, and protected with two-factor authentication. We’re also independently tested by security specialists, so you can trust your data is in safe hands.
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Not with us. We make the move as smooth as possible, with a dedicated account manager, training, and ongoing support. We make sure your team feels confident, not overwhelmed.
