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The EPR for improved outcomes

Powering over 65% of NHS Talking Therapies services to streamline care

Smarter workflows

Streamline referrals, reduce admin and gain real-time insight into capacity and delays, without overloading your team.

Drive improvement

Track engagement, benchmark progress and use data to continuously improve the patient experience.

Time back for what matters

Simplify everyday tasks and speed up reporting to IDB dataset, giving clinicians more time to focus on people, not admin.

Care built around people

On average, clinicians spend 13.5 hours each week creating or adding to clinical documentation — which is more than a third of their working hours. They deserve an EPR that works as hard for them as they do for their patients.

In England, Talking Therapies for Anxiety and Depression (TTad) services receive over 1.7 million referrals a year. The number of people treated is expected to rise by 37% for 2028/29 as well as increasing the number of sessions delivered per patient to improve outcomes. All whilst reducing waitlists. NHS TTad services need a helping hand.

iaptus EPR can support reducing health inequalities

Decisions backed by data

iaptus can help carry some of the load. With a fully customisable care pathway at its core, it gives services the tools to meet KPIs, manage waitlists, address inequalities, all while collecting the robust data needed to evidence impact and secure funding.

We work closely with you to shape your care pathway around your workflows and evolve with you as your service grows.

staff wellbeing and retention. Streamline workforce planning with effective data collection

A trusted supplier

NHS talking therapies software stat icon
70%

of all referrals to NHS Talking Therapies

patient referrals icon
1M

patient referrals per year

episodes of care supported icon
8.5M+

episodes of care supported

Ready to get started?

  • iaptus is like swimming with the tide, instead of against it! I am a happy therapist today.
    James Walton
    NHS North Yorkshire Talking Therapies Service Manager
    Tees Esk and Wear Valley NHS Foundation Trust
  • We use iaptus to log session notes and information about service users. Having a case management system is necessary to link with other NHS systems or at least makes the NHS Number clear. Choosing Mayden wasn’t my choice although from my perspective it seems like a good one! You provide a system where staff who work with the system can provide feedback on how it works in practice and this may lead to improvements in it’s functionality. This feels like Mayden care.
    Christine Gooddy
    NHS Counsellor
    Lancashire and South Cumbria NHS Foundation Trust
  • We use Scheduled Bulk SMS to automatically send texts in the background without the need for additional admin support to do this. Scheduled Bulk SMS is a fantastic addition to iaptus which has helped us to work more efficiently and improve communication with our clients.
    Bridget Elkington
    Admin Manager
    Berkshire Healthcare NHS Foundation Trust
  • Everyone is very grateful to have GP Electronic Letters making people's life so much easier. The team has expressed their gratitude for getting this off the ground. It is so much faster for everyone.
    Rosanne Hylton
    Camden and Islington NHS Foundation Trust
  • Online appointment booking has given our admin team more time to focus on other tasks, become more efficient and has given patients the freedom to choose their own time from an increased number of options.
    Jessica Chamberlain
    Business & Administration Manager
    Sheffield Health & Social Care NHS Foundation Trust
  • Overall, online appointment booking has made a huge difference to the running of our service and created a streamlined experience for our patients. 95% of our clients give consent for texts, allowing us to use online booking, thus reducing our administrators workload in this particular area by 95% and allowing them time to focus on other tasks.
    Jasmine Hutton
    Lead Psychological Wellbeing Practitioner
    Somerset NHS Foundation Trust

Where we come in

We are determined to help healthcare services, both in the UK and abroad, deliver smarter, more personalised care through structured data collection and improving data quality.

CYP Mental Health Services

Trusted by over 70 teams nationally. Our platform helps services act quickly, streamline workloads, and reach more children, all while increasing productivity and supporting the risk of burnout.

Staff Wellbeing

From NHS wellbeing hubs to in-house therapy services, Keep staff wellbeing records secure, private and compliant with the highest data protection standards.

Neurodiversity services

Including ADHD and autism assessment and support. Reduce wait times with clear, detailed care pathways from referral to assessment & diagnosis and ongoing support.

Everything else we haven't covered

  • Every service is different, so iaptus is built to adapt. You can select the tools and modules that fit your workflows best. The best way to explore what’s possible is to have a conversation with our team about your needs.

  • Pricing depends on the setup that’s right for you. Whether you’re running early intervention programmes or delivering care in schools and communities, we’ll shape a package that matches your service requirements. Contact us for a tailored quote.

  • We want you to feel confident in choosing iaptus. If you decide the system isn’t the right fit, you’ll only need to give 90 days’ notice — no long tie-ins, no hidden catches.

  • Protecting confidential information is central to how we work. iaptus is ISO27001 certified, GDPR compliant, and protected with two-factor authentication. Regular independent security testing ensures the system remains robust, making us a trusted NHS supplier for many years.

  • We do everything we can to make moving to iaptus smooth and stress-free. You’ll have a dedicated account manager by your side, along with full training and ongoing support to keep your team confident every step of the way.

Case studies

Improve mental health support and outcomes

NHS Staff in Derbyshire Community Health Services NHS Foundation Trust

Seamless integration with partner services

Xyla Digital Therapies 

Improve staff wellbeing and retention

Tees, Esk and Wear Valley NHS Foundation Trust

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