Republic of Ireland

Working to make mental health support simpler across Ireland.

Simplifying access to mental health services across Ireland

When Jigsaw set out to transform how young people access mental health support, they needed a system that could grow with them. With iaptus, they’ve been able to streamline referrals, introduce online self-referrals and appointment booking, support new therapy models, and make evidence-informed decisions with powerful reporting.

iaptus can be tailored to the way your organisation works — from shaping care pathways to introducing digital referral routes, to tracking and improving outcomes.

The impact? Less admin, more time for meaningful sessions. More engaged patients, and the ability to support more people, more effectively, every day.

Read the case study

Benefits

Smarter data, stronger care

iaptus puts meaningful data at the centre of your service, with built-in dashboards and analytics that make it simple to track outcomes, spot trends and drive improvements.

Built for mental health services

From referrals to reporting, iaptus streamlines daily tasks so busy teams can focus less on admin and more on delivering care where it matters.

Trusted by Jigsaw, ready for you

iaptus supports Jigsaw’s mission to make youth mental health support more accessible, with proven impact in Ireland, UK, Canada and Australia.

Our numbers

25+

years of supporting healthcare services

99.2%

customer support satisfaction rate

1M+

patient referrals managed every year

Our features

iaptus turns outcome measures into clear insights, so teams spend less time on admin and more time having meaningful conversations with patients.
Your clients data is safeguarded to the highest security standard, underpinned by ISO27001 certification and robust processes to protect sensitive data.
From initial setup through to everyday support, you’ll have a dedicated account manager plus access to our expert product team ready to help you get the most out of iaptus.
No two services are the same. iaptus adapts to your workflows so patients move through the right steps at the right time, giving your team complete visibility of their journey.
iaptus takes care of the routine tasks. From online questionnaires to diary management, SMS reminders, outcome measurement and even drafting and sending letters. Responses flow straight into the patient record, ready for review.
Supervisors can view each clinician’s caseload, risk ratings, referral reasons and progress at a glance — plus track upcoming supervision dates. Oversight, simplified.

Big impact starts with small changes. Discover every feature iaptus has to offer.

Explore iaptus

iaptus allowed us to improve accessibility which was a key goal. Young people can now easily self refer through a form on our website, and we plan to launch the online appointment booking feature this year. We have flexibility to make changes in iaptus and to our care pathways. This means that we can build new types of journeys that young people can take as they engage with us.

Anna Blix

Electronic Health Record Manager

Jigsaw