The EPR for improved outcomes
Conquer your waitlists
Smart digital tools that reduce delays and manage capacity with confidence
Secure your data
Clinical software built to the highest standards of security and compliance
Optimise care pathways
Unparalleled visibility of every stage of your patients journey
Freeing up time to care
iaptus™ is an intuitive, cloud-based electronic patient record (EPR) that streamlines processes, manages caseloads and supports high quality, outcomes focused care.
Clinicians spend more than a third of their working lives recording clinical documentation. The right EPR matters.
Built to lighten the admin load, iaptus gifts back valuable clinical time to spend with those that need it most.
iaptus is saving our customers collectively up to 3,000,000 clinical & administrative hours. That’s an average cost saving of £25,198 per customer, per year. All whilst improving patient experience. Win, win.
Better care starts with better data
High-quality data is vital for delivering evidence-based care and demonstrating real impact.
With a clear, centralised view of performance data and trends, iaptus helps you make informed decisions, optimise day-to-day operations and improve outcomes for both staff and patients. Actionable insights are readily available to showcase your service’s impact, whether bidding for contracts, securing funding or driving continuous improvement.
At the heart of it all
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iaptus is an intuitive, cloud-based electronic patient record (EPR) specially designed to fit the needs of mental health and neurodiversity services. It is built to model your service, ensuring best practice care for patients, and unparalleled data for service improvement.
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Want to offer a new service? No problem! A quick chat with your dedicated account manager and we can tweak iaptus to help you achieve your goals. Your job is to help your patients thrive, our job is to do the same for you.
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Track performance, spot trends, and clearly demonstrate your service’s impact with powerful built-in reporting tools. Because knowledge is power.
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Software is so much more than its features. From personalised onboarding, to ongoing support and site visits, our lovely and knowledgeable support team is on hand to help you make the most out of iaptus.
Market leading for a reason
years of supporting healthcare services
patient referrals managed every year
customer support satisfaction rate
customers across community and mental health
Features
Stay Connected
Online appointment booking
They click, they book, they show up – at everyone’s convenience. On average 85% links accessed result in a booking with over 50,000 appointments booked per month. Saving the NHS an estimated £2 million per year.
Online questionnaires
Patients can complete outcome measures before they walk in, with over 800 questionnaires are available via a secure link. Claim back up to 25% of your session time.
Online self referrals
Allow patients to refer themselves for treatment. Their data automatically appears in iaptus. No middleman. No paperwork. Just iaptus.
Online health professional referrals
Fast, easy referrals at any time. Other health professionals can refer patients to your organisation via a short, secure form on your organisation’s website.
Automated text messaging
Protect your precious time. The cost of sending SMS messages is typically recouped in the savings of just one or two missed appointments per month. SMS reminders reduce DNAs by 10%.
Patient Support Network
Sometimes, it takes a village. Connect seamlessly with a patient’s family members, carers, or other professionals. You now have the flexibility to ensure the right information reaches the right people at the right time.
Video appointments
Helping you stay connected, wherever you are. One click and you’re in a secure, encrypted video call. Clinical notes can be typed in iaptus whilst the video session is taking place with screen‑sharing and typed chat functionality.
E-Letters
Secure letters straight to your patient’s mobile with measurable reductions in time, environmental footprint and overall costs.
GP E-letters
Send letters to your patient’s GP via Docman, MIG, and MESH. What does that mean? Your updates appear like magic in the GP’s workflow, ensuring patient records are kept up to date and everyone remains informed about the treatment your organisation is providing.
Batch letters
Send one letter, or 500, the effort is the same. Just choose from a letter template, click, send — and bask in the glow of your own efficiency.
Hybrid mail
Send letters at the touch of a button and save up to 50% of your postage costs. With a little help from Royal Mail, letters are printed, folded, stamped and posted without you touching a single envelope.
For the time-savers
Bulk actions
Need to update 100 patient records? One click. Apply one action to multiple patients, such as updating patient records, sending text messages or generating letters.
Group therapy
Save valuable time in group therapy by completing clinical notes and outcome measures for the whole group on one screen.
NHS number lookup
Referred patient registration takes as little as 90 seconds to complete. Pull NHS data in seconds and complete patient registration faster than you can say “What’s your NHS number?”
Postcode lookup
Reduce admin time and improve data quality by finding the right address, fast.
Interoperability
Work with other systems or services? No problem! iaptus integrates with over 20 other systems for secure data sharing and seamless workflows. You can find out more on our partners page. Your system not on the list? Let us know, we are always looking for more friends.
Integrated diary
Book and manage appointments across different users and locations.
For managers and data lovers
Care pathways
Gain clear visibility across your entire organisation, spot bottlenecks and adapt as your service evolves and grows. Nothing is overlooked, guiding each patient through pathways tailored to your unique processes.
Connect to online therapy
Want to offer online treatment? We partner with market leading digital mental health platforms so you can refer patients with confidence, with all progress notes and outcomes data flowing directly back into iaptus.
Analytics
Unlock the information buried within your data with beautiful visual dashboards about the things that matter.
Clinical alerts and risk
Work with confidence that you have complete visibility of high risk patients as you manage your caseload.
Reports
Submit pre-set government and internal reports at the click of a button.
Supervision
Oversee and review the work of your supervisees with ease.
User permissions
Grant different users access to different parts of the system so people have access to just what they need.
Patient case overview
No need to trawl for information when you have a complete summary of all the key information you need at a glance.
Data exports
Want to combine your service data with other sources? Quickly and easily download your entire database to a local data warehouse.
Great care runs on great insights
Unlock powerful analytics and expert support to boost outcomes, reduce inequalities and get even more from your data.
Whether you’re tackling waiting lists, identifying health inequalities, or just trying to find out what’s really going on in your service, we’ve got you.
Work with our data research team to uncover hidden trends.
Get a return on investment in as little as 14 weeks
iaptus is designed with service-specific workflows and built-in time saving features that make a measurable difference, fast. Whether you’re delivering talking therapies or neurodiversity support, iaptus helps you work smarter from day one.
Watch this short animation of iaptus.
Clinicians spend up to half of their working day logged into their EPR. They deserve one that works as hard for them as they do for their patients.
Who uses iaptus? You’re in good company.
If your service doesn’t fit the mould, that’s even more reason to talk to us.
NHS Talking Therapy Services
Trusted by 65% of NHS Talking Therapies services, iaptus helps teams deliver care smoothly and efficiently.
CYP Mental Health Services
From NHS Trusts to Mental Health Support Teams and community support, we support the essential work of services helping children and young people thrive.
Neurodiversity Services
We’re here for services supporting ADHD and autism assessment, diagnosis, and ongoing care, making pathways clearer for clinicians and families alike.
Are we in your area?
- Australia – Supporting mental health services through NewAccess, the innovative programme developed by Beyond Blue.
- Canada – Helping providers across Ontario deliver care through the Ontario Structured Psychotherapy (OSP) programme.
- Ireland – Working with Jigsaw to make access to mental health support simpler across the Republic of Ireland.
- UK – The go-to EPR for psychological therapies in the UK. Trusted by hundreds of services and counting.
Ready to get started?
Let’s transform health and care, together
