East Lancashire Child and Adolescent Service (ELCAS) is a specialist mental health service for children and young people run by Lancashire and South Cumbria NHS Trust. The service implements best practice using routine outcome measures (ROMS) and feedback from children and young people to improve delivery. They’re members of CORC and use the best practice framework.
The challenge
The service required a system that could guide therapists to routinely collect ROMS and feedback. The system had to enable team members across community locations to access and securely share clinical records. In order to meet the national requirement on providers of NHS-funded mental health care for children and young people, the system also needed to generate reports for the Mental Health Services Data Set (MHSDS).
The solution
iaptus supports children and young people’s mental health (CYPMH) teams to manage referrals, monitor waiting times and record information in patient records. A flexible care pathway tool allows the system to reflect treatment pathways, giving visibility of activity and patient progress.
Therapists can set goals with young people, enter ROMS in sessions using questionnaires and display results immediately for discussion with the young person and their family. iaptus also ensures complete data collection for the MHSDS.
iaptus is the perfect system to:
- Enable practitioners to securely share records across any site and location. Practitioners have live access to data, helping them review referrals and visibility of activity.
- Quickly transition from a previous system to iaptus. Mayden provides training for clinical teams and administrators to ensure a seamless and painless transition.
- Establish best practice in terms of ROMS collection and their use of iaptus with other services at the CORC Annual Members Forum.
- Offer online self referral to young people and their families directly via the service website. Data from the form is automatically added to iaptus.
- Improve service efficiency with multiple embedded features, including pulling patient details directly into iaptus from NHS Spine, using the NHS number lookup feature.
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iaptus supports our teams to work across community locations, giving them live access to data and visibility of referrals and activity. It’s an integrated system that collects and reports against the national dataset. We’ve been doing shadow reporting until recently, now we’re reporting fully on the MHSDS.
Michael Sharples, Systems Developer, ELCAS, Lancashire and South Cumbria NHS Foundation Trust
Find out more
To find out more about how iaptus is supporting NHS trusts to streamline their CYP and other services please get in contact.