Supporting NHS staff mental health and wellbeing hubs
Mental health
28 February 2022
By Rebecca
We are pleased to support NHS staff mental health and wellbeing hubs that exist across the country.
In response to the covid-19 pandemic, NHS staff had access to mental health services and support. This was in the form of resilience hubs. The hubs offer staff a clinical assessment and referral to local services, such as NHS talking therapies or counselling. These services are open to all positions regardless of whether NHS staff are dealing directly with Covid-19 patients.
Sam, an NHS Admin and Clerical Worker, provided her own reflections on accessing NHS staff mental wellbeing hub services.
“The pandemic affected everybody, and we all had things going on behind the scenes […] I have been receiving one-to-one therapy by a qualified mental health practitioner, through the hub, and I really didn’t realise how much I needed this targeted specialist therapy […] We’re in a good position, working for the NHS, to have these resilience hubs that have been formed to help us.”- Sam, Admin and Clerical Worker, NHS England. (credit our NHS people)
Video Credit: Our NHS People
Helping NHS wellbeing hubs to manage referrals and coordinate care
iaptus is our electronic patient record software which wellbeing hubs are using to support patients through from referral to discharge. Additionally, it features customisable digital care pathways specifically designed for individual services.
From March 2022, all Trusts running these services will have to report to the Mental Health Services Data Set (MHSDS). We recognise the importance of data collection and reporting for transparency and quality improvement. However, we also believe that a service’s responsibility is first and foremost to provide care to those that need it. iaptus has supported both IAPT services and CYP services as they transition to reporting a minimum dataset. Furthermore, we have built all the tools into iaptus to make reporting simple and efficient.
“We are so pleased that we’ve been able to offer support to NHS Trusts as they set up these services for their staff. The Covid pandemic has had an enormous impact on us all, and we have witnessed first hand the lengths that NHS staff have gone to in order to keep services running and support their patients. Moreover, we are so grateful to everyone in the NHS that is doing such important work under such pressure. – Chris Eldridge, Operations Director, Mayden.
We are pleased that we can play a small part in helping the mental health hubs that are now there to support staff in return.” – Chris Eldridge, Operations Director, Mayden.
Key benefits of using iaptus electronic patient record software for NHS staff mental health and wellbeing hubs:
- Report data in the appropriate MHSDS format
- Capture and report on the information important to each service
- Support teams to manage clients through from referral to discharge
- Offer a customised care pathway specifically designed for each service
Finally, see how iaptus supports staff mental health and wellbeing services.