Do you work for a staff wellbeing service in England?
Choosing the right electronic patient record can be vital to the success of your staff wellbeing service. We’ve put together some key questions you should ask when identifying the best system. This will help you to deliver care in a way that is client centred, efficient, secure and convenient.
The system should enable good data collection, clinical supervision and management of your service as a whole.
iaptus for staff wellbeing services: supporting you whilst you support others
Does the system help to protect confidentiality for your clients?
You will want to ensure that you choose an EPR that is customisable to your care pathway. Additionally, you want an EPR that helps your team to deliver consistent and high quality care.
A good system will be configurable to reflect your staff wellbeing service. It will allow for a customisable care pathway specifically designed for your service. This will support you in your day to day work and allow reporting on the information important to you.
Is the system easy to use and install?
The installation of an EPR into your service should be as painless as possible. The setting up process should not interfere with the important work you’re doing and cause as little disruption as possible.
iaptus takes as little as 6 weeks to implement, and your service will be provided with a full day’s training. You will also get your own dedicated account manager to provide further support as you navigate the new system.
Find out how iaptus can support your staff wellbeing service, along with more on our time-saving features.
Does the system support collection of data to report on the MHSDS?
Your EPR should support your staff wellbeing service to report on the minimum dataset when required. Therefore, it should make reporting simple and efficient.
We recognise the importance of data collection and reporting for transparency and quality improvement, but we also believe that a service’s responsibility is first and foremost to provide care to those that need it. We have built all the tools into iaptus to make reporting simple and efficient. iaptus is perfectly placed to report data in the appropriate MHSDS format, supporting you to manage your staff wellbeing service and report nationally when required.
Does the system allow support from referral through to discharge?
Your EPR should have the ability to reflect a care pathway that’s designed specifically for your staff wellbeing service. This will be helpful in establishing routes into – and through – the service. iaptus, specifically, has optional online self referral questionnaires that can help to streamline incoming referrals for assessment. The system allows therapists an overview of an individual’s care throughout their entire treatment period, providing support for the client all the way from referral through to discharge.
Clients who are happy to self refer digitally can complete the whole referral to treatment process without speaking to an administrator and, thereby, dramatically reduce admin for services.
Will the system help us save time and improve engagement with clients?
A good electronic patient record should help support therapists and service staff to focus on what matters most, those in your care. There are multiple time saving features within iaptus that help to free up valuable session time and empowers clients to schedule their own appointments.
The online appointment booking feature within iaptus has been shown to reduce missed appointments. We’ve consistently seen up to 96% of all sent links resulting in booked appointments. Clients are booking an appointment on average within 18 hours of getting the link as opposed to 5-7 days previously.
Find out more about our online appointment booking feature.
SMS notifications can be sent to clients automatically. This feature is a customisable, easy to use, automatic and highly effective way to increase client engagement and attendance by 10%. Save up to 25% of productive therapy time per session with over 800 questionnaires available in iaptus that can be completed within the system by clients or clinicians, to suit your requirements.
Get in touch!
If you’d like to discuss how we can support your staff wellbeing service in more detail, book a demo, or get in touch.