Gambling related harms is an increasingly important public health issue in the UK. However, only a small number of people are receiving some kind of formal treatment, support or advice.
A shift to community based care is at the forefront of the NHS 10 year plan. Therefore, opportunities exist to adapt and enhance gambling harms services to ensure everyone has easy and timely access to support.
The statutory levy presents a significant opportunity to rethink how gambling harms treatment is commissioned and delivered within the NHS. 50% of levy funding is allocated to treatment. There is scope to take a strategic, system-wide view of how NHS gambling harms clinics, alongside public and voluntary sector partners, can work together to provide joined-up, evidence-based care.
The NHS, local authorities, and specialist charities have the opportunity to align clinical expertise, lived-experience insight, and community reach to improve access, quality of care, and outcomes for people experiencing gambling harms.
Importance of outcomes measurement and data collection for NHS gambling harms services
We believe technology should serve a greater purpose: supporting those who care for others.
At Mayden, we’re proud to work alongside NHS gambling harms services. Our software helps reduce admin, unlock the power of data, and ultimately, improve outcomes for those who need it most.
We want to help create coordinated approaches to gambling harms across research, prevention and treatment. Data collected by services as part of treatment is one of the greatest sources of information when informing research. However, to date, the collection of this data has not been uniform.
Our digital solutions have the power to:
- address treatment gaps
- scale delivery to improve efficiency,
- enable more people to access care
We will continue to work with the NHS gambling harms clinics to make this happen nationwide.
This work matters deeply to us, and we’re committed to being a partner that listens, understands, and builds solutions with care at the core.
Digital solutions to strengthen support
Gambling harms don’t exist in isolation. They often intersect with mental health challenges, financial pressures , social stigma, and family difficulties.
For services navigating this complexity, digital tools provide structure, clarity, and capacity. Therefore, this helps teams focus on what matters most: delivering person-centred care.
- Digital solutions streamline administrative processes, reduce duplication, and free up time for clinicians and support staff to work directly with those affected by gambling harms.
- Consistent, high-quality data collection helps services understand the impact of their work, inform research, and secure funding.
iaptus helps NHS gambling harms clinics reduce administrative burden, improve attendance, and make data-driven decisions. By capturing clinical notes and tracking outcomes consistently, it allows teams to see where support is making a difference. Also, they can identify where improvements can be made, giving staff the insight and time to focus on direct care.
iaptus can offer NHS gambling harms services a comprehensive end-to-end solution for managing gambling harms. Additionally, this ranges from managing referrals and capturing clinical notes to evaluating outcomes and understanding the broader picture.
Looking forward…
As awareness of gambling-related harms continues to grow, so too does the need for innovation, and implementation of digital tools. The sector is evolving, with more integrated care pathways, greater focus on early intervention, and increasing demand for evidence-based support.
Digital tools are fundamental for enabling services to scale, adapt, and demonstrate their impact with confidence.
We don’t just provide digital tools; we partner with services, listen, and co-create solutions that help services tackle their biggest challenges.
Finally, if you’re working to reduce gambling-related harms and looking for digital tools that can support your mission, we’d love to hear from you. Whether you want to learn more about how iaptus could support your NHS gambling harms service, or you’re exploring new ways to collaborate, we’re here to help. Contact us here.