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Gambling harms software
Supporting gambling harms services across the UK with an intuitive case management system
Care that reaches everyone
Everyone who needs support should be able to get it, whether they’re reaching out online, coming into a clinic, or receiving care in the community. And your team deserves tools that make that care easier to deliver, more consistent, and stigma-free.
That’s where our case management system solutions come in.
Whether you’re running a specialist gambling harms service, part of an NHS clinic, or working in the community, we’d love to show you how our digital technology solutions can help your team reach more people, report to the MHSDS, reduce barriers to access and make every interaction count.
Thoughtfully designed for you
Smarter, not harder
With real-time insights into capacity and demand. Deliver fair, timely support, without stretching your staff even further.
The gift of time
Speed up everyday tasks. Data entry and documentation is faster and easier, helping services stay productive without increasing workload.
Connected & transparent care
Clear, timely communication and shared understanding at every stage of care. Built-in outcome measures help track engagement and progress, so services can keep improving.
A trusted supplier
25+
years trusted supplier to the NHS
50+
combined years of supporting healthcare services
100
NHS organisations supported
All the tools you need, in one place
Referrals, your way
Clients can self-refer quickly and confidentially (no GP needed). Getting help has never been easier.
Pick a time that works
Online appointment booking puts users in control. They choose a slot that fits their schedule, making attendance more likely.
Support, wherever they are
Integrated video appointments let clients access care from home. Real-time note-taking and screen sharing keep sessions smooth and effective.
Care pathways that fit your service
Customisable pathways adapt to your model of care, keeping every step of treatment structured and consistent.
Track progress, celebrate wins
Outcome tracking makes it simple to monitor goals and ROMs throughout treatment, so you can see the difference you’re making.
No-shows? Not on our watch
Automated communications keep clients informed and reduce missed appointments, freeing your team from admin headaches.
Data that works for you
Real-time reporting to the DRF dataset helps you demonstrate impact, support bids, and plan ahead with confidence.
Support that actually supports
One-to-one onboarding and ongoing support, from a team who understands how your service works, means you’re never on your own.
Your day at a glance
Manage diaries and keep everything in sync across users, teams and locations with a complete summary of all the key information you need at a glance.
Spending more time on paperwork than people? We can fix that.
We have had a great experience working with the team at Mayden. The system is working very well for us and allows you to really personalise to our needs. Thank you all!
Francesca Pacey
Sector Manager, East of England Gambling Service
Central and North West London NHS Foundation Trust
What haven’t we covered?
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Both iaptus is an electronic patient record and theseus is a case management system built with top-tier security in mind. Both systems are ISO27001 accredited. Your data is in safe hands.
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Absolutely! We provide thoughtfully designed, best of breed case management system. Intuitive and user-friendly. Whether you’re in the office, at home, or on the move, both platforms offer seamless access and navigation, ensuring you can focus on what matters most: supporting your clients.
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Yes, both systems come equipped with powerful analytics and reporting tools for submissions to the MHSDS and data reporting frameworks. Both enable you to identify areas for improvement and demonstrate your service’s impact effectively.
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Absolutely! Dedicated account managers and support teams are always ready to assist. Plus, theseus offers a user-friendly mobile interface and a versatile customer support portal, ensuring help is always at your fingertips.
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Both iaptus and theseus streamline the referral process. iaptus allows clients to self-refer quickly and confidentially, reducing paperwork and wait times. theseus supports integrated referrals to a network of partner providers, ensuring seamless coordination of care.